Updated: Jan. 11, 2016 at 1:15 p.m.
The Division of Information Technology reported phone and Internet service interruptions in multiple locations Monday morning.
Students and faculty in Old Main, Thurston Hall, Alumni House, 1959 E Street and the Elliott School of International Affairs building were not able to access phone, Internet and wireless services, according to an 8 a.m. service alert on the division’s website.
Attn #GWU: Classrooms in Old Main & 1957 E Street are offline due to a network outage. We are working quickly to resolve this issue.
— GW Acad Tech (@GWAcadTech) January 11, 2016
“We are currently investigating, and working to resolve this issue as soon as possible,” the alert reads.
University spokeswoman Maralee Csellar said service was restored to all buildings except Alumni House, where the Office of Alumni Relations is housed, by 10:30 a.m. and she attributed the service interruption to “an unforeseen technical issue.”
“Service was interrupted because of an unforeseen technical issue. As soon as we identified the issue, technicians worked quickly to restore service. By 10:30 a.m. all buildings but the Alumni House were operational, with Alumni House expected to have full service restored by early afternoon,” she said.