Director of GW’s Transportation and Parking Services Larry Cohen answers some of the questions students have raised about how the Vern Express shuttle service operates, and notes that the service does everything it can to get students between campuses quickly and safely.

I am writing on behalf of myself and my staff to address recent concerns about the Vern Express. Serving up to 1,000 students daily, the Vern Express is a vital link connecting our campuses and provides an important service for the GW community. For this reason, I would like to give some information to hopefully clarify some of the issues recently raised in The Hatchet.

When students ask, “Why aren’t shuttle schedules consistent?” there are three factors to keep in mind.