Serving the GW Community since 1904

The GW Hatchet

AN INDEPENDENT STUDENT NEWSPAPER SERVING THE GW COMMUNITY SINCE 1904

The GW Hatchet

Serving the GW Community since 1904

The GW Hatchet

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Webmail goes down for weekend

A “severe hardware failure” crippled the University’s Webmail system this weekend, preventing faculty, staff and students from accessing their University e-mail accounts.

Technicians had not rectified the problem as of press time Sunday. University officials expect Webmail to be up and running Monday morning.

The GW Virtual Helpdesk reported that a “catastrophic failure of the disk controller used on the student mail store” caused the problem. Although GW’s system protects Webmail against “normal failures … it cannot protect against a catastrophic failure of the entire disk array.”

“(Webmail failures) are why I use Hotmail now,” junior Jinaan Elias said. “I’m a junior and I haven’t used Webmail in two years. Hotmail doesn’t go down.”

Information Systems Services administrators were unavailable for comment over the weekend.

-Julie Gordon and Alex Kingsbury

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